Sunday, June 29, 2008

Service in the Streets

This past weekend a small group of friends in manhattan decided to try sharing smiles by providing food to the homeless. It all starting with one member of our group noticing that there are so many restaurants in the city that have excess food left over after doing business and simply end up throwing it away. The thought was to get a few restaurants to agree to giving us the excess food and allowing us to give it to those that could use it.

The process turned out to be not that easy. Apparently there are laws in place preventing this type of work from happening. Because it is hard to manage the quality of food when it leaves restaurant premises, the city does not allow this type of service because they worry about someone getting sick from the food and suing the city or the restaurants.

Not to be deterred, one of our group-members somehow convinced a couple local restaurants to go against the grain in the name of service, and Saturday afternoon we were near the homeless shelter in midtown doing our best to hand out the gifts we received.

By the numbers, we gave out something in the neighborhood of 100 meals, but the process and the feeling associated with it was much different than our previous exploits with lemonade or cookies. It got us all thinking afterward.

The reactions ran the gamut. Some folks came out of shops and repeatedly said 'this is amazing, god bless you.' The first gentleman that we connected with actually just started crying, as we tried to connect with him as a person instead of creating a transaction. We were trying to not just come to bring food, but to help satiate the part of a person that is beyond food. We wanted to connect. We quickly found out that it just isn't that easy. One guy was trying to grab up as much as he could. When we asked him to share for the good of the whole, his exasperated response was 'I'm hungry… I see what you're doing, but I'M HUNGRY.' And so it was.

There was a desperation in the air, and it quickly went from an attempt to connect with new friends to an operation to efficiently dole out food as quickly as possible. When it was over, we were all left wondering why it felt so different compared to our experiences in central park, if all the smile cards that were handed out actually hit home at all, and if the process was simply a 'drop in the ocean.' Open-ended questions of course.

As for myself, while I certainly felt like the help we gave was relatively miniscule, I also think that there were a few folks that were less hungry because of it and that is good. Also, I think the internal process is really important here. The more I keep trying my best to give, the more I find opportunities to give. This was small in the big scheme of things. So what. Who knows where the ripples will go…

What's it like to work in management consulting?

I was looking through some blogs of folks that have worked at McKinsey and wanted to share this link as a great synopsis of the life of a management consultant:

http://www.highflyingladies.com/2011/08/hello-world/

Angie goes over pretty much everything, my specific experiences have been fun to far but to speak on it more would probably only be something to be done after walking away from it and having time to digest what happened.

Sunday, June 22, 2008

Smile Cards at work

I've been working at my job with the consulting firm for a couple months now and have been experimenting with tagging at the workplace.  I'm still being a bit cautious about it, but with all the traveling I'm doing it makes for fun opportunities to do it all over the place.

 

A couple of examples stick in my head and perhaps might make good opportunities for others.  One, several times I'm standing in the lunchline and after paying for my meal I just give an extra bill, drop the smile card in the cashiers hand, and ask if she can give the card to someone after me in line who looks like they could use a pick-me-up.  I usually get quizzical looks, but inevitably they get excited about it, and nobody really knows who's doing it.  Good stuff.  Second, I try and keep my ears open for things that people could really use.  Little things, like some water or a snack or some medicine because folks don't have time to get it themselves, and I use my breaks to get it (assuming its in the building, if not, then i get it over the evening).  Then, the trick is getting it to them with the smile card without them knowing it was me.  more fun :)

 

Aside from that, have been back to the summer of smiles.  Last year, we had a summer of lemonade, this year I think we'll be branching out to a multitude of ideas.  We already have done a run of lemonade and another of cookies, but next week we're going to try taking excess food from restaurants and distributing to local homeless.  decentralized, distributed, small, that's the mantra.  If people look at it and say 'that's amazing!', it tells me that we're not small enough :)

 

Otherwise, the work itself is going well.  I'm learning how to problem solve and use techniques to systematically approach situations I'm presented with and break them down.  It's been enlightening, albeit very tiring and humbling. 

 

It's also very hot now.  i don't like the stickies.  but it rained today and reminded me of the old monsoons i used to witness in arizona for so many years.  nothing to flash flood to nothing in 30 minutes.  hope we get more this summer, and the dirt keeps that fresh rain smell :)